Kajian Literatur Strategi Pengelolaan Human Resources Dalam Upaya Meningkatkan Kinerja Dan Motivasi Karyawan Melalui Balanced Scorecard
DOI:
https://doi.org/10.36423/jumper.v6i2.2005Keywords:
Balanced Scorecard , Human Resources , Kinerja Karyawan, Motivasi KaryawanAbstract
This study aims to examine the strategy of human resource management (HR) through the implementation
of the Balanced Scorecard (BSC) in an effort to improve employee performance and motivation. The
Balanced Scorecard consists of four main perspectives, namely financial, customer, internal business
processes, and learning and growth. Through a literature review, it was found that the implementation of
BSC in HR management can improve employee performance by providing a more transparent and
integrated assessment system, and facilitating competency development through continuous learning
growth. HR through the Scorecard can also help control the cost of creating company value, assess HR
contributions to strategy implementation, and support organizational change and formation. In addition,
BSC has also proven effective in increasing employee motivation by creating a fair evaluation system and
encouraging innovation. However, challenges such as resistance to change also need to be anticipated.
Overall, the implementation of BSC in HR management has great potential to support long-term
achievements through more effective and structured HR management.
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