MODEL PENINGKATAN KINERJA KARYAWAN HOTEL
DOI:
https://doi.org/10.36423/jumper.v7i1.2249Keywords:
Emotional Intelligence; Employee performance; Competence; Motivation; Worklife BalanceAbstract
This study aims to identify factors that shape employee performance in the Indonesian hotel industry, specifically by analyzing the influence of competence, emotional intelligence, work-life balance, and motivation on employee performance, both collectively and individually. The method used is a survey with data collection through questionnaires distributed to respondents, namely hotel employees in Indonesia, with a focus on Pangandaran Regency. The results of the study revealed that competence, emotional intelligence, work-life balance, and motivation have a significant effect on employee performance, both simultaneously and partially.
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